42. How can you help us if we need assistance for the machine operation and the consumable parts purchasing after we buy the labeling machine?
Before purchasing our labeling machines or other kinds of packaging machines, we will suggest the customers providing us with their product samples for actual testing. If it is difficult for you to come to our place to test your product with our machine, you can just send your samples to us as well. We’ll test the products and take the video to show the testing result for your reference. It enables us to take more closer look and evaluate which labeling machine will suit your product most though the actual product testing. We can also make the mechanism adjustment in machine designing to customize the machine to make it wonderfully fitted with the product specification. When the machine is ready for product testing, we will also take down the tested parameters of your samples for your reference so that you can operate the machine by yourself according to these data.
Additionally, each of our labeling machine has a warranty. We’ll also prepare the machine operation and maintenance manual for you to help yourself set up the machine to run the production. If you are not familiar with the consumable parts replacement or having problem which can’t be solved, please contact our online customer service for the assistance. If the machine modification or maintenance is needed, we can arrange our professional technicians for on-site problem checking and the problem solvents.